Refund Policy

We stand behind VapoCept. Every order comes with a 60-day money-back guarantee, starting from the date of purchase. If, after at least 30 days of consistent use, you are not completely satisfied with your results, the product, or your overall experience, you may request a refund.

1. Wait at least 30 days. We ask customers to give VapoCept at least 30 days of consistent daily use before requesting a refund, since the formula is designed to work as part of an ongoing routine.
2. Contact us. Email contact@customercs.com within 60 days of your original purchase date, including your order details.
3. Get support. Our team will confirm your order and guide you through the return and refund process.

The 60-day guarantee applies to VapoCept purchased directly through the official order page linked on this Site. Orders must be made within the 60-day window from the original purchase date to be eligible.

Once a refund request is confirmed, please allow a reasonable processing time for the refund to be issued back to your original payment method. Processing times can vary depending on your payment provider.

If you have any questions about this Refund Policy or the status of an existing order, please reach out to our support team at contact@customercs.com, and we'll be glad to help.